The ICA has now concluded its operations. This website will remain as a legacy space celebrating our learnings, achievements, and impact.
For any queries please contact The Institute of Health and Wellbeing at the University of Suffolk via email: ihwb@uos.ac.uk

How the ICA transforms care

Tailored solutions to support organisations delivering integrated care

Our approach: how we help

We deliver a range of integrated care initiatives and projects that offer evidence-based integrated health and social care solutions, from cutting-edge research and innovation, to enhancing education and training, to boosting local talent through leadership and workforce transformation, underpinned by the principle of co-production.

Explore our programmes

We offer different opportunities to engage and work with the ICA, which include networks, training, education, project delivery, research and evaluation, innovation implementation, and co-production.

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Our value to you

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Helping you build strong partnerships that share a common purpose.

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Enhancing your integrated care delivery through system-wide collaboration.

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Equipping teams with practical tools and lasting skills.

Access the Network of Networks – working with the ICA’s Co-Production Hub

Maximising impact, building capability, and embedding co-production in integrated care

The Co-Production Hub taps into a network of almost 200 members – with a range of expertise in health and social care, clinical leadership, higher education and the voluntary sector – in order to embed co-production into integrated care systems.

Our programmes:

With nearly 200 members, our Hub connects diverse stakeholders, including people with lived experience, to drive meaningful service improvements.

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Consultancy and support on all aspects of co-production

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Bespoke packages of work to address system needs and priorities

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A wide range of education and training programmes

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Development and support of networks and communities of practice

Below are examples of our bespoke leadership programmes, each showcasing a unique approach to developing leadership capacity:

The One Team Programme

This programme emphasises the value of working as a cohesive unit by fostering self-reflection, personal development, and collaborative problem-solving within a team setting.

Key Features:

Thinking Environment: Encourages open dialogue to promote mutual understanding and trust.

Real Work Projects: Participants engage in facilitated projects, applying practical learning to develop common purpose and build lasting relationships.

Focus on Interconnectedness: Enhances awareness of individual skillsets and interdependencies within integrated care systems.

By solving problems together and working ‘as one team,’ participants cultivate strong, sustainable achievements beyond the programme’s duration.

The Integrated Care Fellows Programme

Designed for primary care clinicians, this programme combines taught modules, reflective practice, and group projects to build leadership capacity.

Key Elements:

Taught Modules: Inspired by Nancy Kline’s method, these sessions focus on creating environments conducive to effective decision-making, covering topics such as health system operations and leadership strategies.

Action Learning Sets (ALSs): Provides a supportive peer environment where participants use techniques like active listening and open questions to address challenges and find solutions.

Group Projects: Fellows collaborate on system-specific initiatives, addressing real-world priorities identified by System Sponsors.

This programme strengthens leadership skills while driving tangible improvements within integrated care systems.

The Leadership Insights Programme

A bespoke programme tailored to the unique needs of healthcare leaders, focusing on personal development, strategic thinking, and resilience.

Key Highlights:

Target Audience: Open to anyone looking to enhance their leadership effectiveness.

Programme Structure: Covers essential topics such as prioritisation, managing change, and sustaining transformation.

Learning Methods: Incorporates action learning sets, group coaching, and individual coaching for a holistic development experience.

Personal Insight Tools: Includes 360-degree feedback and personality type analysis to provide deeper self-awareness and actionable insights.

Designed with flexibility in mind, this programme accommodates the demands of busy leaders while delivering measurable outcomes.

Why the ICA’s approach works

Our programmes are grounded in tailored content, practical tools, and a collaborative learning approach. By addressing the specific needs of participants and focusing on long-term impact, we empower leaders to drive transformation effectively and sustainably.

Examples of our Essentials programmes :

The Essentials of Workforce Planning

This interactive 4-hour course is for anyone who wants to understand more about workforce planning and transformation for their organisation.

It is for anyone working in integrated care across Suffolk and North East Essex including: VCSE organisations, health trusts, mental health trusts, primary care and social care.

If you manage staff, are a team leader, service or practice manager or involved in planning e.g. workforce planners, financial planners, transformation leads and HR professionals this course will be for you.

This course is part of a series – further courses include the Foundation and Practical Workforce Planning. Additional information on these will be provided on the course.

Topics

  • What is workforce planning and why is it relevant to me?
  • The barriers to workforce planning, and potential solutions
  • Different approaches to workforce planning, transformation and innovation
  • Strategic approaches and practical application to support your workforce
  • Ideas and concepts to take away and apply
The Essentials of Workforce Cost Management

This interactive 4-hour course is for anyone who wants to understand more about workforce cost management for their organisation.

It is for anyone working in integrated care across Suffolk and North East Essex including: VCSE organisations, health trusts, mental health trusts, primary care and social care.

If you manage staff, are a team leader, service or practice manager or involved in planning e.g. workforce planners, financial planners, transformation leads and HR professionals this course will be for you.

Topics

  • What is workforce cost management?
  • The barriers and potential solutions
  • Different approaches to cost efficiencies and cost reductions
  • Strategic approaches and practical application of cost efficiencies and cost reduction
  • Ideas and concepts to take away and apply
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The programme enhanced my resilience and team-building skills, enabling us to deliver high-quality care.

Lead Cancer Nurse Coaching Programme Participant

One Team provided invaluable tools and ‘time to think,’ helping turn our vision into reality.

Clare Banyard, Deputy Director of Strategy and Transformation